24/7 Monitoring for Secure, Consistent, Always-On Solutions Technology Because Your Mission is Critical to Us
Today, more and more organizations are turning to trusted partners to help them manage and oversee the needs of their communications, security and data solutions, so they can stay focused on their core competencies.
Our commitment to the success of your mission or operational-critical communications, security and data solutions is backed by our investment in a state-of-the-art Network Operations Center, or NOC. At Goosetown Communications our NOC is dedicated to monitoring and supporting our customers systems 24/7 to recognize and rapidly respond to issues that can impact your system infrastructure and jeopardize your day-to-day operations.
This includes constant monitoring for a wide range of potential threats, including:
- Power failures
- Systems alarms
- Weather events
- Infrastructure issues
- Fuel levels
- Security events
By constantly monitoring your networks, we can prevent or avert many potential disasters that would otherwise cause service interruptions. We have processes and redundancies in place to avoid outages or downtime, so you can rely on your communications and security capabilities.
On the rare occasion when outages do occur, we coordinate resources within our Network Operations Center to restore your communication and security infrastructure as quickly as possible. We understand how important communication and security is for our customers and our mission is to eliminate downtime whenever possible by acting proactively to prevent outages. We prioritize the restoration of your voice, video, and data analytic infrastructure capabilities quickly and seamlessly.
Depending on the specific issue, our NOC team will determine whether an emergency call is necessary, or if a service call the following day will meet your needs best. We also monitor events, including snowstorms and severe weather to ensure we are ready to respond before the storms hit.
Why Goosetown Communications is so dedicated
It is the background of Goosetown Communications’ owners in fire and emergency services that has shaped our commitment to keeping the lines of communications open for our customers. Our customers can be confident that we take preventative measures to anticipate and avoid any possible interruptions, but if they do occur, we are work tirelessly to restore any interruptions as soon as they occur. Our team is dedicated to one goal, helping our customers and communities to be more productive, safe, and secure by ensuring your systems stay on the air, no matter what happens around them.
Coupled with our dedicated employees, our NOC is further assurance that your system will work when it matters most. And because this is part of our Managed Services offerings, you can be assured that these services can be custom tailored to meet your needs and budget. Contact Goosetown Communications today to learn more about our Network Operations Center and how we can help you by creating a customized and scalable site monitoring system for your business.